Fewer than two percent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation
Chicago, IL (February 2, 2021) — Planet Pharma, part of The Planet Group and a leading staffing agency servicing the pharmaceutical, biotechnology, and device sectors, announced today that they have won Best of Staffing Client and Talent Awards for providing superior service to their clients and candidates.
ClearlyRated’s Best of Staffing Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates.
Planet Pharma received a Net Promoter Score of 54.1% from their clients, significantly higher than the industry’s average of 28% and an NPS of 61.7% from their candidates (industry average of 18%).
“After one of the most turbulent years in modern history, winners of the 2021 Best of Staffing award have proven their commitment to go above and beyond in support of their clients and placed talent,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client and talent experience above all else.”
About Planet Pharma
Planet Pharma, part of The Planet Group and a highly respected global staffing and recruitment company, provides strategic and innovative human capital solutions for clients in the pharmaceutical, biotechnology, and device industries. At Planet Pharma, our goal is to create an organization that strengthens the employer-employee dynamic by connecting clients with talent. We leverage cutting-edge technology and flexible service delivery models that provide efficient, personalized solutions for your business.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. ClearlyRated’s Best of Staffing Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and placed talent.
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