The Challenge

A large west coast specialty pharmaceutical company needed a monitoring solution that would be cost and time-effective for three Phase II study programs.

  • The client’s team was unable to effectively manage and support the field-based Contract Research Associates (CRAs) due to internal workload
  • The client was looking for a flexible model to manage their field-based contractors

The Solution

Planet Pharma provided resources to assist the client’s transition and implementation, and devised a plan that included:

  • Early engagement with key client team members to ensure trust and remain informed on all transition and implementation steps
  • Planet Pharma’s recruitment teams to further assist in the smooth transition of existing resources and quick identification of new resources
  • Re-evaluated current CRA resources and recommended a more efficient staffing model to reduce cost and variability
  • Governance and communication structures implemented
  • Resource planning for fluctuating workloads and effective regional distribution
  • KPI/metric development

The Results

  • The resources we staffed were able to take over the global monitoring of the 2 existing studies (65 sites) and bring on additional resources to cover one new study with a 12% cost reduction for the client.
  • The streamlined communication and governance structures allowed the client’s internal team to spend more time on managing start-up of new studies and to effectively manage their workload while ensuring effective involvement with the monitoring teams.

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